Health and Fitness
An AI website assistant for health and fitness inquiries
People choosing a clinic, studio or gym want practical answers first: what you offer, what a first visit is like, what your policies are and whether you work with their insurance. Limona answers from the information you publish, collects the reason for the inquiry in the visitor’s own words, and gives no medical advice and no coverage promises.
What visitors ask a health or fitness business
Most are practical questions that come before a first visit or a first class.
- What services do you offer, and what does a first visit involve?
- Do you take my insurance?
- What is your cancellation or late policy?
- Do you have classes for beginners, and is there a trial?
- What should I wear or bring?
- How do I become a new patient or member?
Limona answers from the services, policies and accepted-insurance list you give it. For insurance, it repeats your list and says your office will check the visitor’s specific plan.
What Limona collects for a health or fitness inquiry
Enough to route the request and prepare a useful reply. It does not ask for medical history, diagnoses or insurance member numbers.
- The service of interest: a new patient visit, a class, a membership or a particular treatment from your list.
- The reason for reaching out: in the visitor’s own words, recorded as they said it, not interpreted.
- The insurance plan they name: if they mention one, so your office can check it against your accepted list.
- Scheduling preference: such as weekday evenings, recorded as a preference and not an appointment.
- Contact details: and how the visitor would like to be reached.
What stays with your team
- Limona gives no medical advice. It does not diagnose, suggest treatment or say whether anything is right for a visitor.
- It does not say that a plan covers a visit. It repeats the plans you list as accepted, and your office verifies coverage.
- It does not book appointments or classes. It records the request and your team follows up.
Example conversation. Fictional business and visitor.
What a health or fitness inquiry looks like
A first-time student asks a yoga studio about an intro class. The same pattern fits a gym asking about trials and memberships, or a clinic asking about a first visit.
VisitorHi, I have never done yoga. Do you have an intro class for beginners?
LimonaHarbor Lane’s published information lists an intro class for first-time students. I can’t see the class schedule or promise a spot, but I can pass on your request. Is it just you, or a group?From Harbor Lane’s intro class policy
VisitorThree of us, friends. Weekday evenings or Saturday mornings would work.
LimonaNoted: three people, weekday evenings or Saturday mornings. What name and phone number should the studio use?
VisitorJordan Lee, 555-0164.
LimonaThanks, Jordan. I’ve sent your request to Harbor Lane with your group size and preferred times. The studio will reply about the intro class and what comes next.
Inquiry summary
What the Harbor Lane front desk receives
- Name
- Jordan Lee
- Interested in
- Intro class for first-time students
- Reason, their words
- I have never done yoga
- Group size
- 3 (friends)
- Preference
- Weekday evenings or Saturday mornings
- Policy shown
- Harbor Lane’s published intro class policy
- Reach them
- 555-0164
Needs your teamReply to Jordan about the intro class and suggest times. No spot, time or class was promised.
What your team gets
-
New-patient and new-member requests with the basics
Service, reason, named insurance plan and preferred times arrive in one summary.
-
Policy questions handled
Cancellation rules, what to bring and first-visit steps are explained from your published information.
-
Insurance questions kept honest
Visitors see your accepted list and are told the office will verify, so no one is promised coverage.
-
No clinical judgment made for you
Nothing is said about symptoms, treatment or suitability. That stays with your clinicians and trainers.
Just one more customer could pay for Limona.
Plans are sized by chats, not by traffic. This is simple division, not a promise of results.
Pricing
Pick a plan by conversations.
Every plan includes the same features. The only difference is how many visitor conversations each month includes. Try it free for 30 days (card required); your plan then renews monthly unless you cancel. You can cancel at any time.
Every plan includes
- Answers visitors from your own information
- Asks what they need, one question at a time
- Hands your team the complete inquiry by email
- Keeps the conversation word for word
- Works on any page of your site
- You can change the information any time
- The same features on every plan
Starter
For a business that gets a steady trickle of questions.
$49 a month
100 conversations a month
Growth
For a business with a busier website.
$99 a month
300 conversations a month
Scale
For a business with a lot of visitors.
$149 a month
600 conversations a month
One conversation is one visitor session on your website. It is counted once, however many questions the visitor asks. Owner tests and failed replies are not counted. Plans are sized for engaged chats, not for all of your site traffic.
Need more conversations? You can upgrade from your dashboard at any time. You are never charged automatically for extras: when a plan's allowance is used up, new visitors see a contact form until the period resets or you upgrade.
Month to month. Your inquiries are yours: if you leave, ask and we’ll export them for you and then delete our copies.
Common questions about Limona for Health & Fitness
Does Limona give medical advice?
No. It does not diagnose, recommend treatment or say whether a service is right for someone. If a visitor describes symptoms, it records what they said and passes it to your team.
Can it tell a visitor that their insurance will cover a visit?
No. It can only repeat the list of accepted plans you provide, and it tells the visitor that your office will verify their specific coverage.
Can it book an appointment or a class?
No. It records the request and the visitor’s preferred times. Your team schedules the visit.
Is it HIPAA compliant?
We do not claim that. Limona is set up to ask for as little health information as possible and does not ask for diagnoses, medical records or insurance member numbers. If your practice handles protected health information, talk to us before using it on your site.
Does it work for gyms and studios as well as clinics?
Yes. For a gym or studio it answers questions about classes, membership options, trials and policies from what you give it, and collects the inquiry for your front desk. It does not tell anyone what workout or program is right for their body.
Other industries
Each page shows a different kind of conversation and the details that matter in that field.
Tell us what you offer. We will show you the inquiry your front desk would get.
Start a conversation with Limona. It will ask about your services and policies and what new patients or members ask first.