Home Services
An AI website assistant for home service inquiries
People who message a home service company usually want three things settled: do you do this kind of job, do you come to my area, and what happens next. Limona answers from the services and areas you give it, asks what your estimator would ask, and hands your team the job request already written down.
What visitors ask a home service business
Most of it is a question about fit, and most arrives when nobody is free to answer.
- Do you handle this kind of job?
- Do you cover my town?
- Do you work on rental properties?
- What does a first visit involve?
- How do I get a quote?
- Do you serve homes and businesses?
Limona answers these from the service list, areas and policies you give it. When a question is not covered, it says your team will confirm instead of guessing.
What Limona asks before it hands the job over
It asks one question at a time, in plain language, and keeps the visitor’s own words.
- The job: what needs doing or what is wrong, described the way the homeowner describes it.
- Where: the service address, including town and zip code, so your team knows where the job is.
- How urgent: in the visitor’s own words, so your team can see who is waiting on a leak and who is planning a spring project.
- The property: a house, a rental or a business, and whether the visitor owns it or rents it.
- Quote context: whether they already have another estimate, or only want to know what a visit involves.
- How to reach them: a phone number or email, and the time of day that suits them.
What stays with your team
- A request is not a quote. Limona does not price a job and does not tell anyone what it will cost.
- It does not say when a technician can come and does not put anything on a schedule.
- It does not diagnose a problem. It writes down what the visitor describes.
Example conversation. Fictional business and visitor.
What a home service inquiry looks like
A homeowner writes in on a weekday evening. The office is closed, so Limona answers from the business’s service list.
VisitorOur water heater is leaking from the bottom of the tank. It’s in the basement. Do you replace those?
LimonaWater heater repair and replacement is on Brookside’s service list, for gas and electric units. To pass this to the right person, what is the service address?From Brookside’s service list
Visitor123 Example Lane, Marlow, NY 12345.
LimonaMarlow is in the area Brookside serves. How urgent is it for you?
VisitorSlow leak, so soon but not tonight. I’m Dana, 555-0142, mornings are best.
LimonaThanks, Dana. I’ve sent this to the Brookside team with your number and the morning preference. They will confirm pricing and timing with you themselves.
Inquiry summary
What the Brookside team receives
- Name
- Dana
- Job
- Water heater leaking from the base, basement. Wants to know about replacement.
- Service address
- 123 Example Lane, Marlow, NY 12345
- Urgency, her words
- Soon, but not tonight
- Property
- House
- Reach her
- 555-0142, mornings
Needs your teamConfirm price and a visit time with Dana. No quote has been given.
What your team gets
-
Job requests that arrive complete
Scope, area, urgency and contact details are written down before anyone picks up the phone.
-
Fewer calls that start with 'what town are you in?'
The basic fit questions are already answered when your team replies.
-
An answer after hours
A visitor at nine in the evening gets a reply from your service list instead of a form and a wait.
-
Your limits, stated plainly
Jobs you do not take and areas you do not serve are said clearly, so you are not sorting those out later.
Just one more customer could pay for Limona.
Plans are sized by chats, not by traffic. This is simple division, not a promise of results.
Pricing
Pick a plan by conversations.
Every plan includes the same features. The only difference is how many visitor conversations each month includes. Try it free for 30 days (card required); your plan then renews monthly unless you cancel. You can cancel at any time.
Every plan includes
- Answers visitors from your own information
- Asks what they need, one question at a time
- Hands your team the complete inquiry by email
- Keeps the conversation word for word
- Works on any page of your site
- You can change the information any time
- The same features on every plan
Starter
For a business that gets a steady trickle of questions.
$49 a month
100 conversations a month
Growth
For a business with a busier website.
$99 a month
300 conversations a month
Scale
For a business with a lot of visitors.
$149 a month
600 conversations a month
One conversation is one visitor session on your website. It is counted once, however many questions the visitor asks. Owner tests and failed replies are not counted. Plans are sized for engaged chats, not for all of your site traffic.
Need more conversations? You can upgrade from your dashboard at any time. You are never charged automatically for extras: when a plan's allowance is used up, new visitors see a contact form until the period resets or you upgrade.
Month to month. Your inquiries are yours: if you leave, ask and we’ll export them for you and then delete our copies.
Common questions about Limona for Home Services
Will Limona give customers a price?
No. It does not work out or promise prices. It tells the visitor that your team will confirm pricing, and it sends you the details you need to give an accurate quote.
Can it tell someone when a technician can come out?
No. It does not see your schedule and does not offer times. It asks when the visitor is easiest to reach and passes that on.
What about an emergency such as a burst pipe?
Limona is a website assistant, not an emergency line. If you give it an emergency phone number, it can share that number. Everything else it records and sends to your team.
Can it figure out what is wrong from a description?
No. It writes down what the visitor says. Diagnosing the problem is your technician’s job.
What does it do with a question it has no answer for?
It says it does not have that information and that your team will confirm. It does not fill the gap with a guess.
Other industries
Each page shows a different kind of conversation and the details that matter in that field.
Tell us which jobs you take. We will show you the inquiry your team would get.
Start a conversation with Limona. It will ask about your services, your area and what customers ask you most.